Effective Date: June 22, 2026
1. Return Window
Returns are accepted within 14 days of delivery.
2. Conditions
Items must:
- Be unused
- Be in original packaging
- Include proof of purchase
3. Refund Process
Refunds are processed within 5–10 business days after inspection.
4. Non-refundable Cases
We do not accept refunds for:
- Used products
- Customer-caused damage
- Incorrect orders placed by the customer
5. Shipping Fees
- Original shipping fees are non-refundable
- Return shipping is paid by the customer
6. Anti-Abuse Clause
We reserve the right to refuse refunds in cases of:
- Repeated refund abuse
- Suspicious activity
- Fraudulent claims
7. Dispute Resolution
Customers must contact us before initiating disputes.
8. Contact
Email: songshen325@icloud.com